Privacy Policy
At Aaranz Trading Ltd, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and interact with our services.
1. Information We Collect
We collect the following types of information from users:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
- Non-Personal Information: We also collect non-identifiable information like browser type, operating system, IP address, and browsing behavior for analytical purposes.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience, remember preferences, and track site usage for analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, payment processing, and communication regarding your purchase.
- Customer Service: To provide customer support, respond to your inquiries, and address any issues with your order.
- Personalization: To personalize your shopping experience, such as recommending products based on your past purchases and preferences.
- Marketing: To send you promotional emails, special offers, and updates about new products or services, if you have opted in for marketing communications.
- Analytics and Improvements: To monitor website usage, analyze trends, and improve our services, products, and user experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) to facilitate order processing and delivery.
- Legal Compliance: We may disclose your information if required by law or in response to legal proceedings, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner of the business.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption and secure connections (SSL) during payment processing. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Review: Request access to the personal information we hold about you.
- Update Information: Correct or update your personal information at any time by logging into your account.
- Delete Data: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out of Marketing: Unsubscribe from marketing communications by following the opt-out instructions provided in emails or by contacting us directly.
6. Cookies Policy
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Enhance user experience and site functionality.
- Track website traffic and usage patterns.
- Personalize content and ads based on user preferences.
You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of our website after any changes indicate your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: info@aaranz.com
Phone: +44 7961 241515